Theme development, testing and review

So close to submitting the theme but can’t seem to log in to the theme directory site! Keep getting this error when resetting password “Error: Your password reset link appears to be invalid. Please request a new link below.”

You need to use the same browser to get the link and reset your password.

If you already are but it’s still not working, I suggest trying a different browser.

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when you receive the reset link do not click it. copy it and open a tab in same browser and paste it and it works. It is a bug that comes up in some of the browsers (mostly Firefox)

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Is this because of that Pepper plugin?

No. It’s a known issue in WP too.

Thanks all - tried Chrome normal/incog, Firefox, Safara, Brave and Vivaldi on Mac with my ProtonMail address, and also Brave on my phone and still can’t login :sob:

I’m seeing a 302 redirect on failed login, not sure if that’s usual behaviour. Are you folks able to update passwords there OK?

Wondering if ProtonMail might be stripping out something vital on the link

ProtonMail might be doing that, but with other email clients, copying and pasting the link instead usually fixes the problem. Are you using a 2FA plugin?

Running 1password browser extension which has 2FA built in, as far as I know that doesn’t run in Chrome incognito though

You have to COPY the link from mail. Not click it. Then open new tab same browser and paste it and that way it works. All this disabling all extensions when you perform the action.

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It’s Proton Mail - just tested an account with a self hosted email on my CP demo site and it works fine.

Is it possible to change my email address on the directory site account please?

Thanks for the all the troubleshooting help everyone :slight_smile:

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DM me the email address you want to use and I’ll get it changed.

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