Azurecurve SMTP plugin not working

After migrating from WP my existing SMTP plugin (WP Mail SMTP) was working but caused a site error when going to settings. So I have installed a CP SMTP plugin by Azurecurve. This gives an error when sending a test email:

Error sending test email: SMTP connect() failed. Create new page · PHPMailer/PHPMailer Wiki · GitHub server error: Failed to connect to server

1: SMTP ERROR: Failed to connect to server: (0)
1: SMTP connect() failed. Troubleshooting · PHPMailer/PHPMailer Wiki · GitHub

Can anyone please help? Thanks

I can’t offer any technical advice, but have had no problem with the plugin. Although I “think” my first test email on my last site may have given that error message - but it was delivered.

I just use:
mail.mysite.com
cPanel username
cPanel password
website email address

I also set the from address and from name. Everything else I leave untouched.

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I’m not aware of any issues with the plugin and have it working on several sites.

Did you manage to resolve the issue or is it still giving an error?

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