Two factor was not working (via Authy app) , so I created a new account and this one works fine with two factor . can you merge my old one (MrLucky) into this one? Thanks
How do we check your identity?
Send an email to the other account?
OK. Which site is this for? The forums or somewhere else?
It’s this forum. My other account is MrLucky - I cannot log in to
OK, this is one for @tpnsolutions
Clear your browser cache and cookies, then close the browser, and re-login to MrLucky. It should prompt you to setup the Two Factor Auth. At the moment the account does not have Two Factor Auth setup.
It’s likely you were logged in previously with a “stay logged in” cookie, which is causing the problem. You essentially need to logout of the account and re-login to get setup.
If you are experiencing another issue related to getting Two Factor setup, please advise.
If I were to merge @Jazzbo into @MrLucky, you would still need to get the Two Factor setup so once you’ve got your former account working, I can definitely merge to two accounts.
OK I got it working. What happened was I think it was working, but didn’t look like it because after logging with two factor it was asking me agin for the two factor code. All I had to do was ignore that. I hadn’t realised I was actually logged in properly because previous posts weren’t allowing me to reply, but I now see they had just been locked for some reason.
This seems to work though!