There was a recent post from @MrLucky . It now seems to have disappeared, but one thing he mentioned was that he found this forum too “technical” (I’m going from memory here, having only read it once). I wanted to follow up on this and find out how we might have failed to help him and how we could i…

[image] anon95694377: UI conventions that evolve over time (e.g. “this is how a forum looks”) have a powerful effect, and departing from conventions puts up an immediate barrier for many people. Totally agree. I’m actually torn because the “Only Categories” view is probably the most conventio…

Also, one other point. When I go to a category, this is what I see in my browser: [category] The subcategories fill almost the whole screen and I need to scroll down to start seeing the posts. I’m not sure if these could be minimised so they are less “in-your-face”?

Yes, whereas what many people might expect would be this: Subforum Post Post Post Subforum Post Post Etc.

[image] ozfiddler: Yes, and sometimes you go back to a thread and get dropped right at the top, other times you go to the bottom. @wadestriebel - is there a pagination facility to break up long threads? You should get dropped off where you left off. If you have “completed” the thread and are …

[image] anon95694377: Please understand that I’m not saying Discourse is bad - I’m just illustrating how unofficial UI conventions that evolve over time (e.g. “this is how a forum looks”) have a powerful effect, and departing from conventions puts up an immediate barrier for many people. I do…

[image] anon95694377: And I also find the forum team’s habit of splitting topics at the drop of a hat quite confusing - suddenly I don’t know where to look for a reply I remember seeing in a certain thread, and when I get to the new split thread, half the context isn’t there. If by “the drop …

[image] wadestriebel: Checking out some other large discourse forums to see what they do Not surprisingly, Twitter uses the split view. Given the totally confusing UX on Twitter itself, they don’t seem to care very much about that aspect. :smile:

Correct me if I’m wrong, but I don’t see the layouts used by both Atom and Imgur as one of the options in the screenshots you posted earlier.

They aren’t, I was referring to a “consensus” from our forum users.

[image] wadestriebel: Okay so here are our options! I think we are talking about different things. Earlier you posted a bunch of screenshots and said these were our possible options. I’m wondering why the views that are being used by both Atom and Imgur aren’t included.

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