I like @Mte90’s document about recruiting volunteers and the blog post is a good start, but agree with Tim… most people are willing to help but they need to be specifically told what to do. I think that getting the community to be more engaged will also be helpful toward that end – enthusiastic community = willing volunteers.
What if we were to create a survey to find out where everyone’s areas of expertise lie? Then we could steer them to the appropriate teams?
I am a little concerned at the lack of engagement overall between Slack & the Forums (other than the same several people) and I think we’d need to actively encourage people to take the survey. Also, I think the survey should be offered as part of our onboarding process every time someone new joins the community. It doesn’t have to be a hard sell for volunteers; it could be: “Hey! Glad you’re here! Tell us a little bit about yourself and why you’re here.” I know our chatbot does that over in Slack but maybe if we structure it a little (and more importantly, capture the information in a way that it doesn’t get 10k’ed) then it will help us when we need to track down volunteers for upcoming projects.